Effective date: October 14, 2026
Passion Electric ("Passion Electric," "we," "us," or "our") is a residential electrical contractor based in Norman, Oklahoma. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit passionelectric.com (the "Site"), book service, chat with us, call or text us, or otherwise interact with us.
Information We Collect
Information you give us. When you fill out a form, book a service online, apply for a job, chat with us, or call or text us, we may collect your name, phone number, email address, service address, details about the work you need, appointment preferences, and anything else you choose to share.
Booking and chat. Online booking and website chat are provided through Housecall Pro. Information you enter in those tools is collected by Housecall Pro on our behalf and used to schedule and manage your service.
Calls and text messages. If you call or text us, we receive your phone number and the content of the conversation. Calls may be recorded for quality and training purposes where permitted by law.
Automatically collected information. When you visit the Site, we and our service providers may automatically collect information such as your IP address, browser and device type, pages viewed, referring website, and the date and time of your visit, using cookies, pixels, and similar technologies, including analytics tools such as Google Analytics.
How We Use Your Information
We use personal information to:
- Respond to your requests and provide estimates, scheduling, and electrical services
- Send appointment confirmations, reminders, invoices, and service updates
- Communicate with you by phone, email, or text message
- Review job applications
- Operate, maintain, and improve the Site and our services
- Send promotional messages where you have agreed to receive them
- Protect against fraud and comply with legal obligations
Text Messaging (SMS)
By providing your mobile number and opting in, you agree to receive text messages from Passion Electric about your appointments, service, and, if you choose, offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase.
We do not sell, rent, or share mobile numbers or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared only with service providers who help us deliver our text messages, and they may use it only for that purpose.
How We Share Your Information
We do not sell your personal information. We share it only as follows:
- Service providers that help us run our business, such as Housecall Pro (scheduling, booking, chat, and invoicing), HighLevel (website, forms, and customer communications), and Google (maps, analytics, and business tools). They may use your information only to provide services to us.
- Legal reasons, when required by law, subpoena, or to protect the rights, property, or safety of Passion Electric, our customers, or others.
- Business transfers, in connection with a merger, sale, or transfer of all or part of our business.
- With your consent, or at your direction.
Cookies and Your Choices
Most browsers let you block or delete cookies through their settings. If you do, some parts of the Site may not work properly. You can learn how Google uses data at policies.google.com/technologies/partner-sites and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Data Retention
We keep personal information only as long as needed to provide our services, maintain business and warranty records, and meet legal, tax, and accounting requirements. After that, we delete it or make it anonymous.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
Your Rights
You may ask to access, correct, or delete the personal information we hold about you, or to stop receiving marketing messages. To make a request, contact us using the details below. We will respond within a reasonable time and as required by applicable law.
Third-Party Links
The Site may link to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact Us
Passion Electric
102 W Eufaula St, Suite 200
Norman, OK 73069
Phone: (405) 289-5155
Email: [email protected]